Last Updated: September 2026
FortuneBlizz Global (“FortuneBlizz Global”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing our products, contacting us, or interacting with our services.
This Privacy Policy explains how we collect, use, store, disclose and protect personal information obtained through our website and related services.
1. Information We Collect
Depending on how you interact with FortuneBlizz Global, we may collect:
Personal information
- Full name
- Email address
- Telephone number
- Billing address
- Delivery address
- State and city
- Order information
- Customer enquiries
- Account information
Transaction information
- Products purchased
- Order amounts
- Order dates
- Payment status
- Transaction references
We do not require customers to provide their full payment-card details directly to FortuneBlizz Global where payments are processed through third-party payment providers.
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Approximate location information
- Date and time of visits
- Website interaction information
This information may be collected through cookies, analytics tools, security tools and similar technologies.
3. How We Use Your Information
We may use your information to:
- Process and fulfil orders
- Arrange delivery
- Communicate with you about your order
- Respond to enquiries
- Provide customer support
- Process refunds and returns
- Maintain customer accounts
- Improve our website and services
- Detect and prevent fraudulent or abusive activity
- Maintain website security
- Comply with applicable legal obligations
- Send marketing communications where permitted and where appropriate consent has been obtained
4. Payment Processing
Payments may be processed through third-party payment service providers.
Your payment information may therefore be handled according to the privacy policies and security practices of the relevant payment provider.
FortuneBlizz Global does not intentionally store complete payment-card information on its website.
5. Sharing Personal Information
We may share necessary information with:
- Delivery and logistics providers
- Payment processors
- Website hosting providers
- Website security and technical service providers
- Analytics providers
- Professional advisers where necessary
- Government or regulatory authorities where legally required
We do not sell customers’ personal information as a business commodity.
6. Marketing Communications
Where you have subscribed to receive marketing communications, we may send information about:
- Products
- Promotions
- Special offers
- New products
- Wholesale opportunities
- Company updates
You may unsubscribe from marketing emails at any time using the unsubscribe mechanism provided or by contacting us.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud and meeting legal or regulatory obligations.
9. Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal information, including rights to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion where legally applicable
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request information about how your data is processed
To exercise a privacy right, contact us using the details provided below.
10. Children’s Privacy
Our website is not intentionally directed toward children, and we do not knowingly collect personal information from children for marketing purposes.
11. Third-Party Websites
Our website may contain links to third-party websites.
FortuneBlizz Global is not responsible for the privacy practices, content or security of external websites.
12. Changes to This Policy
We may update this Privacy Policy periodically.
The latest version will always be published on this page with the applicable update date.
13. Contact
FortuneBlizz Global
Oba Muhammad Block, Beside Shop B6,
23 Road Market, Festac Town,
Amuwo Odofin, Festac 102313, Lagos, Nigeria.
Email: info@fortunelizzglobal.com
Phone: +2347040265818